Where are you located?
We are based in Lahore.

What are the delivery charges?
Delivery charges are Rs.200 all across Pakistan.

Do you offer free shipping?
Free shipping is applicable on orders worth Rs.5000 above.
Do you have your products in stores?

Our products are available at these stores.

How will I know if my order has been received?
After placing your order you will receive a web confirmation and also an email confirmation.

How do I check the status of an order I have placed?
In the Main Menu, click on View Account and sign in with the email you provided while placing the order, to view order history and tracking.

How can I cancel or modify my order once it has been placed?
Please email us at info@skindeepintl.com and include your order number and details regarding why you’d like to cancel or how you’d like to modify your order. A member of our customer service team will be in touch to help you complete your request!

How do Skin Deep promo codes work?
skindeepintl.com occasionally gives you the opportunity to take advantage of other special offers, by entering promo codes upon checkout. These promo codes are available for online orders only and cannot be applied to previous purchases. Only one promo code may be used per order.

Do you accept international orders?
Yes, we deliver worldwide.
Is it safe to order at skindeepintl.com?
Ordering from Skin Deep online is safe and secure. Once you click on ‘CHECKOUT’ you're on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit/debit card information is encrypted when it is transmitted to us and is stored in a secure environment. SSL makes it virtually impossible for unauthorized parties to read any of the information you send us via the secure server. If you do not feel comfortable ordering online, we are happy to take your order via phone at +92 300 0066306 Mountain Time Monday – Saturday, 10am - 5pm.
What is your return policy?

You can read our Return/Exchange policy here.
How can I sell Skin Deep products at my store?
To request an Application of Interest, please email collaborations@skindeepintl.com

Who can I contact about PR packages, charitable donations, special event sponsorships, and featuring Skin Deep in publications?
Feel free to contact our Public Relations department (prinquiries@skindeepintl.com)